Terms & Conditions

Unless otherwise stated, any estimate is based upon current prices, and may be subject to fair and reasonable adjustment to reflect any alteration in price with may occur between the date of estimate and the date of issue of an official company order/receipt or payment of the same, whichever shall be later.

Unless otherwise specifically states and agreed by the Company in writing, time shall not be the essence of any contract once made. White every effort will be made to comply with the customers wishes, the Company cannot guarantee a specific fitting date or time. If the Company has enforced closure by the Government due to a pandemic or national or local disaster, the Company can not be held to any delivery dates given in writing or otherwise.

Cancellation will not be normally permitted unless the materials to be supplied cannot be obtained for any reason. The Company may then, at its absolute discretion cancel such part(s) of the contract so affected.

(A) Where two or more pieces of flooring are used on the same installation the Company will use its best endeavours to obtain a colour and.or design match but this cannot be guaranteed.

(B) On an installation involving stairs it is almost impossible to achieve a design match on all parts of the installation.

(C) With some types of carpet it is virtually impossible to achieve a design match, e.g. printed or sculptured tufted carpets.

All carpets, especially with plain grounds, are liable to shading, i.e. to show light and dark patches arising from unequal crushing of the pile surface. No action by the Company can prevent these tendencies which are inherent in all pile fabrics. The Company cannot accept any responsibility for complaints arising from these effects.

The Company does not undertake installation of any goods sold on this invoice. Installation is undertaken by recommended independent Sub-Contractors. The purchaser may choose a Sub-Contractor recommended by the Company, or any other suitably qualified person

The total amount shown on the order/receipt is due and payable to the Company in full before the supply of all or any part of the goods and the services charged thereon. Payment must be received 48 hours before installation.

Unless and until full payment has been received by the Company for all goods and services supplied, whether or not such goods and services are included on this order/receipt or any other order/receipt issued by the Company to the purchases:-

(a) Ownership of the goods shall be retained by the Company and good title will not pass to the purchaser.

(b) The purchaser may not assign the good to any third party.

(c) Where the goods have been suppled in the absence of payment, or where payment is in default, the Company, its employees and authorised agents reserve the right to recover from the purchaser such goods to which the Company retains title and to recover from the purchaser in addition all or any costs arising therefrom.

(d) In the even of any cheque, charge card payment or credit / debit card payment rendered in payment for good and / or services supplied is subsequently dishonoured the purchaser will be deemed to be in default of payment and paragraphs 7(a), 7(b) and 7(c) will apply.

(a) Where payment is not received in full on or before the due date as defined in paragraph 6 above the Company shall be entitled to interest on the whole of the outstanding amount at a rate of 2% per calendar month or part month from the due date until such a time as payment in full is received.

(b) The Company reserves the right to vary the rate of interest from time to time.

(c) In the event that a cheque payment, charge card payment or credit / debit payment is dishonoured the Company reserves the right to make an administration charge of £20.00 for each item dishonoured. Any administration charge so levied will be in addition to any amount in default and interest thereon.

10.1 Nothing in these Terms & Conditions shall exclude or limit the liability of the Supplier for dead or personal injury, however the Supplier shall not be liable for any direct loss or damage suffered by the Customer howsoever caused, as a result of any negligence, breach of contract or otherwise.

10.2 The Supplier shall not be liable under any circumstances to the Customer or any third party for any indirect or consequential loss of profit, consequential or other economic loss suffered by the Customer howsoever caused, as a result of negligence, breach of contract, misrepresentation or otherwise.

10.3 For the avoidance of doubt, time shall not be of the essence and the Supplier shall incur no liability to the Customer in respect of any failure to complete the Services by any agreed completion date.

These Terms and Conditions shall be governed by and construed in accordance with the law of England and the parties hereby submit to the exclusive jurisdiction of the English courts.